Please respond to this post with the results for further assistance.Īnd Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. Next thing, I would suggest here is to follow all the steps suggested in the support document for - HP Photosmart 7520 Printers - Color or Black Ink Not Printing Turn on the printer and wait till warm-up period finishes and the printer is idle and then try inserting the cartridges. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. I would like to be able to right-click a jpg and print it directly to the phototray. The only way it will print from the photo tray is if I print from a photo viewing program like Windows Photo Viewer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. I modified all printer properties to make the thing look for the photo tray. ![]() With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. If the scanner light does not move or illuminate, the scanner mechanism requires servicing. Lift the scanner lid slightly, and then press the Copy button or icon. Remove any original documents or photos from the scanner glass. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. Perform a visual test of the scanner bar and light for mechanical issues. In the meantime, let's try these steps here: Have you tried to clean the cartridge contacts as well as the rollers?ĭo you have an alternate cartridge? Or, you can try using the old cartridge and try printing again. PS75201315-1.exe (78.7 MB) If you have not done so, consider installing the Firmware update: HP Photosmart 7520 e-All-in-One Printer series Firmware Update. NOTE - i ALWAYS use HP ink cartridges, new out of the box. The black started turning gray and streaked. How is the printer connected? USB/Wireless If problem persists contact HP.' It was printing fine, but then it looked like it was getting low on ink. To provide you with an accurate solution, I'll need a few more details: Do not worry, I am here to help! Going through your post, it seems that the issue started after replacing the black cartridge. Do not worry, I am here to help! Hi for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I understand that you are getting issues while printing in black. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Graphics quality is a half-step below par for an inkjet MFP, but still suitable for most home use or internal. Printing Errors or Lights & Stuck Print Jobs Hp photosmart 7520 troubleshooting out of paper.Notebook Hardware and Upgrade Questions.Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Touch Tools, and then touch Print Quality Report to check the result.įor more info on resolving this issue, refer to - Black or Color Ink Not Printing, Other Print Quality Issues Load plain, white paper in the input tray. Print a Print Quality Diagnostic report, and then evaluate the results. If so, wait 30 minutes before you perform all three levels of cleaning again. ![]() If the printhead is badly clogged, it might require another cleaning cycle. The color cartridges and jets seem to work fine as the Print Quality Report shows no issues there. I've spent all day checking the printer and cartridges and cleaning the printhead mechanism, both automatically and manually (twice), including submersing in warm water. Touch Tools, and then touch Clean Cartridges. My HP PhotoSmart 7520 All-In-One Printer is about 5 years old. On the printer control panel, touch the Settings icon. Let us try these steps:Ĭheck the ink levels and replace any low/empty ink cartridges.Ĭlick here to download and install the latest printer firmware from your MAC.Ĭlick here to know different methods of updating printer firmware.Īlso, check for any software updates on MACĬlick the Apple icon > About This Mac > Software Update and install any available update. I understand the printer is printing blank pages. Chinese Welcome to the HP Support Community!.Printing Errors or Lights & Stuck Print Jobs.
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